Live customer conversations

Connect with Customers in Real-Time

Engage website visitors instantly, qualify leads faster, and deliver exceptional support.

  • 14-day free trial
  • No credit card required
  • Setup in minutes
app.smartdesk.com/livechat/inbox
Live conversations2 active
  • AKIs there a plan for small teams?just now HighOpen
  • MRWhere is my order #4821?1 min MediumOpen
  • TSCan I get a quick product demo?3 min LowPending
  • JPA question about my invoice8 min LowResolved
app.smartdesk.com/livechat/inbox

Interactive support trace

Move a sample request through its visible lifecycle.

Received

Sample request status: Received

Capabilities

Everything You Need

Real-Time Messaging

Instant chat with typing indicators and read receipts. Never miss a conversation.

AI Chatbots

Deploy intelligent bots that handle common queries and escalate to humans when needed.

Quick Responses

Save time with pre-built message templates and smart shortcuts for common questions.

Team Collaboration

Transfer chats between agents, add internal notes, and collaborate in real-time.

Multi-Language

Break language barriers with automatic translation. Support customers in 100+ languages.

Advanced Analytics

Track agent performance and conversation metrics with detailed real-time dashboards.

Built for real customer conversations

Honest, verifiable capabilities β€” no inflated numbers.

Real-time by design

WebSocket-powered messaging with typing indicators and instant delivery.

Secure & compliant

Encrypted in transit, role-based access, and tenant data isolation.

Speaks your language

Full right-to-left support and a UI translated for global teams.

Free to try

Start a 14-day trial in minutes β€” no credit card required.

Free Trial

Start your free 14-day trial today

Engage visitors in real-time. No credit card required.

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Ready to Chat?

Start engaging your customers in real-time. Setup takes less than 5 minutes.

Engage visitors in real-time. No credit card required.